FAQ Contact

Technical/Download Questions

I bought an Alignment Snack, e-book, or movement webinar, and I don’t know how to access it. Where is it?

A link to your purchase is emailed to you automatically at the email address you used for your purchase. If you cannot find it, check your spam or junk folder, or your “promotions” tab if you use Gmail. Allow up to an hour for the email to arrive. Alternatively, you can click the “Log In” button in the upper right at NutritiousMovement.com, where you’ll see your purchases. Click on the “view order” button and you’ll find a link to your purchases. Please note that most downloadable or streaming products require a password that is different from your account password, and they are provided where you find the links.

I am trying to log in with my account, and it’s saying I don’t have an account. I know I created one, what’s going on?

You can create a log-in for our website, NutritiousMovement.com, and you can create a log-in for our scheduling software, hosted by FrontDeskHQ. If you are trying to log in to our website but you feel sure you created a log-in when making a purchase, perhaps you were logging in to the scheduling software instead. Or, vice-versa. You can choose to use the same email and password for each log-in, but you will have to set each one up individually.

Can I download exercise videos to my iPad/iPhone?

While you can download our videos to your PC and synch with your iDevice via an application like iTunes or Dropbox, Apple's mobile operating system (iOS) is not set up to allow you to download directly to your device.

I bought an e-book and I can’t open it.

You’ll need an e-reader to open an electronic book. On a computer, there are many options, such as Calibre, Mobi Pocket Reader, Stanza Desktop, and Sumatra PDF. On mobile devices, iBooks (on iOS) or Kindle are the most commonly used apps. Also on mobile devices, the folder will need to be unzipped first with an app such as iZip, then opened in the reader app of your choice. Please note, you have two different formats of the book; if you use a Kindle app, choose the file that ends in .mobi, and if you use iBooks, choose the file ending in .epub.

What’s the difference between the Alignment Snacks and the Aligned and Well DVDs?

Snacks can be streamed (viewed online) or downloaded to your computer. Most of our DVDs come as physical discs that require a DVD player or DVD drive on a computer to play. However, two of our DVD titles also come in a downloadable format. Snacks are taught as a class to follow along with, while DVDs include exercises that are explained and demonstrated.

What is your return exchange policy?

Certification/General Questions

I’m interested in teaching restorative exercise. How do I certify?

We ended our certification program. Students that enrolled in 2016 were the last certifying class. Nutritious Movement will continue to offer courses, workshops, and other learning opportunities, but without a certification attached.

What are some good minimalist shoes for me or my kids?

For our most complete resource of shoe companies, there is an appendix in the back of Whole Body Barefoot with a comprehensive and categorized list. There are also three blog posts with lists, but keep in mind these aren’t kept up-to-date.

The things to look for are flat and flexible soles, wide toe boxes, and shoes that fully attach to your feet (as opposed to flip-flops or clogs that don’t hold on to your foot well). For kids, water shoes are often a good inexpensive choice!

How can I find a practitioner?

Find all of our certified instructors here.

If you cannot find a practitioner near you, see our list of instructors who offer private sessions via Skype here.

I have a specific physical condition I’d like to address. How can I find out which products and exercises pertain to my situation?

First of all, search our pre-assembled collections of products and information to see if you can find something that pertains to you.

If you don’t find what you need there, then start by reading Move Your DNA, and get the Movement One-A-Day DVD.

The beauty of the Nutritious Movement™ program is that it reminds us what our bodies are capable of, and gives very specific instructions on how to work toward those goals. For most people, working on these “Movement Nutrients” while paying attention to the specified boundaries is a safe way to progress toward better health. Many injuries and symptoms we have are specific manifestations of our bodies’ adaptations to modern living, but the end goal is the same for everyone.

If you’re concerned about how to modify exercises to accommodate a specific ailment or condition and can’t find the information in the product itself, we recommend working with one of our teachers at the center, local to you, or online to make sure you’re working toward health.

Can I purchase bulk books at wholesale pricing for my office or classroom?

Contact Us

Wait!

Have you already read through the list FAQs above to make sure your question isn’t answered above?

Have a general question about Nutritious Movement? Make sure you’ve read the ABOUT page.

Have a question about your particular body? Make sure you’ve read this page.

Still not finding what you’re looking for? Please send us an email at help@nutritiousmovement.com.

Nutritious Movement
PO Box 482
Carlsborg, WA 98324
phone: 360-406-0062

Due to the volume of inquiries we receive, email is the only way we are able to properly respond to your inquiries. Response time is typically within the same business day. Business hours are on Pacific Time.

IF YOU ARE A MEMBER OF THE MEDIA OR PUBLISHING INDUSTRY:
Please send an email to: media(at-sign)nutritiousmovement(dot)com

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